Informativa sui rimborsi
RETURN & REFUND POLICY
If, for any reason, you are not satisfied with your order, simply return it within 30 days, and we’ll replace it or refund the cost of the item. All returned items must be in their original packaging and in the condition in which they were received for a full refund.
We will replace any defective item for up to a full year from the date of purchase. All damages or defects must be clearly communicated to the customer service representative. Verification of the reported issues is completed through an inspection upon our receipt of the returned item(s). After our review, you will receive an exchange, merchandise credit or refund.
Note: Returns are only accepted when the item has not been used or washed and in the same condition that you received it.
All of our products are made to order. If you wish to cancel or amend your order, please send us an email ASAP after ordering. You can edit your order at any time before it goes to production. Please keep in mind that in some cases, this could be as soon as two hours or twelve hours depend on our production condition at that time.
Once your order has gone to production, we can’t cancel your order, you may be eligible for a replacement depending on the situation.